Hotel Smile Tokyo Nihonbashi (Tokyo, Japan)

Guests often describe the hotel's location as very central and convenient, within walking distance of both the Nihonbashi and Tokyo stations. The Kayabacho subway station is also right outside the hotel, putting guests within easy reach of most of the area's top attractions. There are also several 24-hour convenience stores and restaurants nearby.

Many guests describe the hotel's staff as very friendly, helpful, and professional. Some are fluent in both English and Japanese, and international travellers often note that the team's commitment to providing a high level of hospitality is clear, even when communication across the two languages or cultures proves a bit tricky.

Travellers on a budget generally feel that the hotel asks a fair price for its compact, clean, and simple rooms, leaving a few extra yen to spend in nearby Ginza or Disney.

Several guests have noted that the reception staff are firm on the 3pm check-in time, but that they are pleased to hold your luggage while you explore the city. Some travellers note that checking-in early is generally "not done" in Japan the way it in Western or European countries.

There is one complimentary high-speed cable in the rooms for connecting your laptop to the internet, though it is possible to pay an extra fee for additional devices. Wi-Fi is free in the lobby.

Several guests have complained about the building's poor ventilation, as it seems cigarette odour travels easily between the smoking and non-smoking rooms in the hotel. There is no air conditioning, though guests note that the beds are cozy even with the windows open.