Hotel Sheraton Orlando Lake Buena Vista Resort (Lake Buena Vista, USA)

This hotel offers a complimentary shuttle that goes to the area's famous theme parks. Guests really liked that such a service was available. Be aware the shuttles can get crowded quickly.

Guests consistently made glowing comments about how attentive and courteous the staff members are at this property. Some even said the treatment they received by the staff was their favorite part of their whole experiences. No matter who you cross paths with during your stay, expect those individuals to go out of their way to assist however they can.

Thanks to perks like the outdoor pool, water slide and fire pits, guests were especially impressed by what this property has to offer outside. Guests with children said their children particularly liked those amenities too, because they gave them fun things to do.

Some guests were not thrilled about how much it cost to park at this property. Furthermore, they often expressed the opinion that the hotel did not make it very clear that parking cost extra, so guests arrived to find out an unpleasant surprise.

This hotel charges a resort fee even if you do not take advantage of any of the hotel's resort-like amenities. Some guests only used this hotel as a stopover location, meaning they mostly just slept in their rooms, and were dismayed that they still had to pay the fee.

There were occasional comments that this hotel is not quite reflective of the star rating it has been assigned. Normally, this was not a major concern for guests, but it was still something that was brought up from time to time.