Hotel Ses Puntetes (Cala d´Or, Spain)

A traditional, family-run hotel is a rare find amongst the apartment complex resorts which populate Mallorca's tourist spots. So if you love a bit of old-fashioned, high-quality service, where you can be on first-name terms with staff, Ses Putentes is a delight.

You don't have to give up a central holiday location in order to enjoy Ses Putentes' charming atmosphere - it's right in the centre of Cala d'Or. It's located on a bustling street with spas and restaurants, and the beach is close by.

This is one of those hotels where you may just find yourself heading back for dinner most nights. Guests praise the quality and choice of the food, both at the breakfast buffet and for sit-down meals, so foodies, rejoice.

While many guests enjoy a quiet, comfortable stay, some complain about the noise from the corridor and stairwell. This seems to be especially true for rooms in the annexe, so it might be worth requesting a room in the main building.

The air-conditioning throughout the hotel seems to run on a set and restrictive timer, so you can't change the temperature to your liking, meaning some guests have had fluctuating periods of being too hot or cold.

While certain old-fashioned aspects of the hotel are charming, the furniture and decor in the rooms just looks a bit out of date and past its best. It's a minor issue, but guests think that the place could do with some updating.