Hotel Servigroup La Zenia (Orihuela, Spain)

Guests usually found the staff members to be very good at their jobs because they performed expected tasks quickly without being intrusive. Furthermore, the staff try hard to make guests feel valued and meet their needs as thoroughly as possible. Good guest service is clearly a priority at this property.

Although some rooms have views of the town rather than the sea, the guests who were put in rooms from the latter category especially loved the scenery that could be seen from their balconies. If you want to admire the views in a private setting, your room could make it simple.

You can expect the rooms here to be very tidy and well maintained throughout your stay. Also, guests often said their rooms were very spacious, so they felt they had plenty of room and didn't feel cramped.

There were many comments that the dining room setting is not very pleasant and it reminded guests too much of a canteen. Specifically, guests found the noise level to be too loud, and the space too crowded, so dining was often not a relaxing experience.

Some guests were disappointed that the room amenities don't include kettles to make hot drinks. If this is a problem for you, consider packing a travel kettle in your luggage so you can enjoy a familiar beverage in your room when away from home.

Guests found that using the Wi-Fi was very much a hit-and-miss experience, but there seemed to be more problems than successes. The connection is not consistent, but staff members seem to work hard to try and get it fixed once issues are reported.