Set in a lush tropical garden setting, Secret Garden Tulum is a Mexican inspired adult-only accommodation that is also five kilometres from Grand Cenote. The hotel offers guests free Wi-Fi throughout the property and handmade decor in the rooms. The rustic-chic rooms with minimalist design feature safes, air conditioning and iPod docking stations, as well as en suite bathrooms with free toiletries. Some rooms add sitting areas and some bungalows have kitchenettes. Towels are provided. Free parking is available on site. There's also a tour desk, a luggage storage and massage services for a fee. A shuttle service can be arrange at a charge. Free coffee and snacks are available all day for guests. There are also various eateries within walking range. Secret Garden Tulum is four kilometres from Ruinas de Tulum ruins, seven kilometres from the beaches of Tulum and 65 kilometres from Playa del Carmen.
The rooms, suites and bungalows were found to be nice and spacious by guests. They had air conditioning and iPod docks, as well as comfortable furnishings. The décor was rustic chic and fitted with the beach area. Guests were happy with the overall look of their accommodations.
Guests felt that the hotel was beautifully decorated and inspired by the local culture. The handmade furnishings and wood fittings complemented the lush tropical garden setting. Guests felt the grounds were beautifully well kept and immaculate.
The staff were found to be friendly and courteous to guests. Even if guests arrived at a late hour, the reception was happy to help them get settled in. They also provided helpful tips of the area which proved invaluable for them.
Guests found that there was a bad mosquito problem in the hotel and felt there needed to be some kind of spray to keep them away. They did not like the mosquitoes were bothering them and that there were so many.
Guests felt the breakfast that was offered was too bland and boring. They felt the items offered were limited and the quality lacking. The breakfast should be more hearty and varied for them.
Guests felt that for a hotel that advertises itself at the price it does, there should be warm water available at all times. Guests did not have warm water and felt that this place was more like a guesthouse than a luxe hotel.
No, Secret Garden Tulum doesn’t offer pool areas.
No, Secret Garden Tulum doesn’t allow pets.
Yes, Secret Garden Tulum provides Parking for guests.
Check-in at Secret Garden Tulum is available from: . Check-out time is by .
Secret Garden Tulum is located in Sagitario Poniente #54, 77780, Tulum, Mexico.
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