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Hotel Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Puerto Morelos, Mexico)

Hotel Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Puerto Morelos, Mexico)

About Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Located 20 miles south of Cancun’s Hotel Zone, Royalton Riviera Cancun Resort & Spa offers luxury accommodations in quiet surroundings. The beachfront resort features a full-service spa, casino and nine restaurants. Each luxury suite is equipped with high-end, modern amenities, including satellite TV, Bluetooth audio system, USB recharger, minibar, safe, and free Wi-Fi. Some suites also include Jacuzzi tub, rooftop pool, or swim-out pool. All accommodations include a balcony or terrace. Adults can enjoy The Royal Spa, which offers massage, body and facial treatments, while a water park and games room are available for children. The resort also features a number of outdoor pools, tennis courts, and regular entertainment. The resort’s nine restaurants serve a range of cuisine, including Mexican, Tex-Mex, Italian, Mediterranean, Caribbean, Japanese, and an international buffet. 12 bars can be found around the resort. Royalton Riviera Cancun Resort & Spa is a 20-minute drive from Cancun International Airport and 40 minutes from Xcaret eco-park.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

7.4
trivago Rating Index® based on 3839  reviews from:
  • Hotels.com(7.4/10)
  • LocationGood  7.7 / 10
  • RoomsVery good  8.2 / 10
  • ServiceExcellent  8.5 / 10

Positive Reviews

positive:

Professional and courteous staff.

Past guests staying at Royalton Riviera Cancun Resort & Spa have been complimentary when it comes to the resort staff. According to reports, professional and courteous employees are also very friendly. In particular, bartenders and serving staff have earned a reputation for delivering a first class service.

positive:

Expansive resort with impressive amenities.

According to reports, the resort, which is said to be expansive and well-maintained, houses a range of impressive amenities. In particular, past guests have been fond of the full-service spa, outdoor pools, and the children's water park.

positive:

Resort food receives compliments.

Past guests have been quick to praise the food on offer at the resort, something that is not always the case with all-inclusive resorts. Guests can choose from nine restaurants, serving everything from Mexican and Caribbean cuisine to steakhouse and Mediterranean fare. Zen, the resort's Japanese restaurant, is especially popular.


Negative Reviews

negative:

Restaurant reservations cause problems.

While the quality of food at Royalton Riviera Cancun Resort & Spa is said to be high, guests are less keen on the actual dining experience. Reports suggest that reservations are not always accepted, which can make it a long wait to be seated. Meanwhile, service during peak time is said to be slow.

negative:

Resort is well outside of Cancun.

The resort is located about 20 miles from Cancun's Hotel Zone, a detail that has disappointed some guests, who complain there is little or nothing to do outside of the resort. Travellers looking to experience the hustle and bustle of Cancun may wish to keep this in mind.

negative:

Other minor criticisms.

Past guests have reported a number of other minor criticisms. These include tiresome sales pitches, early closing times for swimming pools, and a beach blemished by seaweed.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Hydrotherapy
Property amenities
  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Nightclub
For children
  1. Cot
  2. Playground
  3. Kids' club
  4. Kids stay for free
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
Sports facilities
  1. Golf course
  2. Fitness
  3. Surfing
  4. Indoor tennis court
Food and beverage
  1. All inclusive (upon inquiry)
  2. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Carretera Federal 307 Tulum-Cancun Km 332.15 , 77580 , Puerto Morelos , Mexico
Telephone: +52(998)2833900 | 

Frequently Asked Questions about Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

  • Is there a pool area at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

    Yes, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino offers 2 pool areas.

  • Are pets allowed at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

    No, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino doesn’t allow pets.

  • Is parking available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

    Yes, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

    Check-in at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is available from: . Check-out time is by .

  • Where is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino located?

    Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino is located in Carretera Federal 307 Tulum-Cancun Km 332.15, 77580, Puerto Morelos, Mexico.