Hotel Rodeway Inn Austin (Austin, USA)

Many travelers liked the location of this hotel just off Interstate 35, a short drive from the city center. It enabled hassle-free access to downtown Austin for sightseeing, attractions, museums and live music venues. There was also easy access to the airport and shopping malls. Guests also appreciated the choice of dining options, gas stations and convenience stores nearby.

Although some reviewers felt that the rooms and bathrooms were too small, many said that while the accommodation wasn't fancy it was clean and comfortable enough for a stopover on a budget. The usually affordable room rates appealed as did perks like the free parking and complimentary continental breakfast, but some diners found the menu choice too limited.

Many visitors spoke highly of the customer service, often calling personnel friendly, obliging and attentive. However, a few critics claimed they encountered frustrating booking mix-ups at check-in.

For some reviewers, musty smells and lingering smoky odors in certain areas of the building proved to be a nuisance. Moreover, light sleepers occasionally blamed thin walls for enabling them to hear noises from neighboring rooms.

Guests appreciated the provision of free Wi-Fi access throughout the property, but there were occasional claims that network offered slow speeds and an unreliable signal.

Some critics felt the hotel had seen better days and would be enhanced by additional remodeling to overcome maintenance issues such as outdated decor, an occasionally intermittent hot water supply, marked or damaged walls, non-functioning microwaves and broken lights. Cleanliness complaints focussed on claims of build-ups of dust, hair and grime, stained linens, mold and bathrooms, microwaves and fridges that weren't always well-cleaned. Infrequent reports of encounters with cockroaches were reported.