Hotel Residencial Marisela (Lisbon, Portugal)

Overall most previous guests agree that the hotel is an excellent choice for budget travellers. The standard of cleanliness, attentive customer service and location are all factors that previous guests highlight.

The hotel's location is ideal for exploring, with several convenient public transport options within the immediate vicinity, the option of walking to the heart of the city, and a number of amenities such as supermarkets, restaurants and cafes in the area.

The staff at this hotel are commended by many previous guests for their excellent service, which ensured the majority of reviewers enjoyed their stay immensely and felt very well taken care of with the knowledge that any assistance they needed would be readily available.

There are varied reports on the availability of Wi-Fi at this property, with several reviewers saying they were unable to connect in their rooms, and others commenting that they could only use the internet in the hotel's dining area. Regardless of the specifics, the majority of reviewers agree that the Wi-Fi could be improved.

Previous guests are somewhat in disagreement regarding the rooms at this hotel, but one recurring theme is the fact that many reviewers felt the hotel was in need of an upgrade. A number mention the lack of ventilation throughout in particular, though there are many reviewers who felt complaining about the hotel was not fair given the low price of accommodation.

A number of previous guests were unhappy to find there is no elevator in the hotel, which meant they had to use the old and difficult stairs at all times.