Hotel Residence Inn By Marriott Baltimore Downtown-Inner Harbor (Baltimore, USA)

The front desk and valet staff have received many rave reviews for their pleasant and professional customer service, with several guests appreciating their knowledge of the area and willingness to go "above and beyond." The bartenders and wait staff are praised for their prompt, attentive service and genuine smiles.

Most guests describe the rooms as very clean, modern, and well equipped, with all the appliances and utensils you might need in the kitchen. Many choose the hotel for its location just outside the Inner Harbor, and enjoy a leisurely stroll to the area's many restaurants, shops, and museums. The National Aquarium and Oriole Park are also key attractions reachable on foot.

The complimentary hot breakfast buffet has received high praise for its wide variety of hot and cold options, including fresh waffles, scrambled eggs, bacon, hashbrowns, bagels, various types of bread, pastries, cereals, and fresh fruit.

The hotel faces a fairly busy main street, and light sleepers on the lower floors were disturbed by traffic noise. A few others were troubled by unusually noisy plumbing. Some guests also noted that it is worth getting up early for breakfast, as by 9:00 am it can be a bit of a "feeding frenzy".

Several guests were irritated to find that there is no alternative to valet parking on site, which is widely considered pricey. However, there are less expensive lots in the neighborhood.

Though the area is widely considered safe by day, a few guests felt uncomfortable walking in the neighborhood after dark, and noted they were often approached by homeless people outside the hotel entrance.