Hotel Relais Piazza Signoria (Florence, Italy)

Reviewers couldn’t argue with the superb location in the historic heart of Florence. Although not all apartments featured views of the medieval square, there was praise for the excellent views offered from the outdoor roof terraces in the attic apartments. Guests loved being close to shopping and dining options, the world-famous Uffizi Gallery and the Ponte Vecchio.

These serviced apartments didn’t offer round-the-clock reception services, which some guests saw as a drawback. However, the customer service was reportedly friendly and helpful. Most visitors appreciated the easy-going apartment vibe; some were even fooled into thinking they lived in Florence. Most guests thought the cleaning and housekeeping were good.

Positive opinions were expressed by couples, families and solo travelers about the standard of the accommodation in this converted historic building. Apartments were described as spacious, fresh and bright. Reviewers liked the neutral tones and tasteful furnishings plus the high ceilings and basic kitchenette for preparation of meals.

In the heart of Florence, a degree of noise has to be expected. Nevertheless, there were a few light sleepers occasionally bothered by street noise or the sound of cleaning vehicles early in the mornings. However, many guests commented that the soundproofing in the apartments was effective.

Harsher critics said the kitchenettes lacked facilities such as microwave or oven. Some negative opinions were expressed about the small elevator and occasional difficulties connecting to the free Wi-Fi service.

Most guests reported the apartments to be well-cleaned throughout their stay, but others thought the daily housekeeping service wasn’t extensive enough. Sometimes reviewers noted that bathroom consumables weren’t replenished, while others were disappointed that dishes weren’t cleaned for them.