Hotel Raphael is a pet-friendly 5-star luxury hotel featuring a sauna, a gym, banquet facilities and a business centre. The Arc de Triomphe and the Eiffel Tower are all within walking distance. The opulent rooms feature a flat-panel TV with access to satellite TV and pay movies, premium hypoallergenic bedding, a minibar, free Wi-Fi and an in-room safe. Each of the soundproofed rooms has its own private bathroom with a deep soaking bathtub, a hairdryer, designer toiletries and bathrobes. Guests can enjoy access to a 24-hour front desk, ticket/tour assistance, a porter, valet parking at a surcharge and a concierge service. Hotel Raphael has a gourmet restaurant, a coffee shop, a deli and a bar where guests can relax as they unwind with a drink. Tea and coffee are served in the lobby. The hotel is a two minute walk from the Champs-Elysees and less than half a kilometre from the Charles de Gaulle - Etoile Metro Station.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Located in a very quiet and safe area at the heart of the city centre, the hotel is a short walk from the Eiffel Tower and Champs Elysees. The metro station is just a few minutes away on foot and from there you can reach several attractions both within and outside Paris.
The staff members are very courteous and interact warmly with guests. Concerns and complaints are sorted out quickly and in an efficient manner. There are many restaurants, pubs and attractions around and the concierge is always willing to offer you helpful suggestions.
The guestroom’s antique furniture, fittings and upholstery are luxurious, comfortable and fit in with the overall theme of the hotel. The bathrooms are spacious and the shower/tub combination is roomy. The free designer toiletries were seen by most guests as being to be a welcome addition.
Quite a number of guests thought that the prices in the bar’s and restaurant’s menus were too high for the quality of food offered. Some guests were of the opinion that the wine list lacked variety and was overpriced.
The wireless internet connection is quite weak in the hotel’s guestrooms. Some guests could barely connect to the network while others browsed at such slow speeds that it was barely usable unless you were a very light user.
A few guests expressed their concerns regarding the hotel’s lift which they found to be rather small. This was a major problem as there is only one lift in the building to serve all the guests.
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