Hotel Quinault Beach Resort & Casino (Ocean Shores, USA)

The resort is located on the beach and offers direct access to the sands and Pacific waters, two details that past guests have been enamoured with. Even better though are the sunsets on offer though. Guests have loved watching the sun set against the ocean from their accommodations.

According to reports, hotel guestrooms, said to have been recently renovated, are spacious and well-appointed. Guests are pleased with the addition of a microwave, refrigerator and premium coffeemaker in each room, while in-room fireplaces (found in some rooms) are a highlight for some.

When it comes to dining, the resort's restaurants generally receive praise. Emily's Restaurant, which serves à la carte menu, is very popular, while the casino buffets are said to offer a good mix of food.

Many guests are put off by cigarette and cigar smoke from the casino, where smoking is permitted. Non-smokers in particular complain that smoke advances beyond the casino, permeating through many of the resort's public spaces, including restaurants and bars.

Reports indicate that customer service can be something of a mixed bag at the resort. While some guests enjoy pleasant interactions with employees, others complain that the attitude of staff is not always professional. Meanwhile, some employees are said to be unfriendly and unhelpful.

Although food receives a good review at the resort, past guests have been less keen on the long wait before eating. According to reports, getting a seat at a restaurant or buffet is sometimes preceded by a long wait. Furthermore, after getting a seat, some guests have been critical of slow service.