Hotel Quality Inn & Suites Mooresville-Lake Norman (Mooresville, USA)

Generally, guests expressed the opinion that the hotel's employees were cheerful and ready to provide help as needed. These characteristics caused guests to have a favorable impression of service.

Guests appreciated how the hotel is located in an area that has a lot of choices as far as places to buy items or meals. They reported not having to drive very far before finding what they were looking for, and being relieved about the central location because it added convenience.

Guests consistently reported that they thought the prices for rooms at this establishment were very attractive. If you're looking for a place to stay on a budget, this hotel isn't likely to let you down.

Guests could immediately tell that this is an older property. They cited several noticeable age-related flaws, ranging from worn carpets to ragged sheets. These cosmetic problems gave them the impression that the hotel's management wasn't putting a priority on property upkeep.

Reviews were quite mixed when guests discussed how clean their rooms were. Sometimes, guests were very impressed by how clean the rooms were and could not find fault with them. In many other cases though, guests talked about dirty surfaces, hairs in the bedding and bathroom and leftover garbage. The reports indicate the management should aim to train their housekeepers in more uniform ways.

Guests reported that they were disturbed by both interior and exterior sounds when staying at this property. Because the soundproofing isn't as robust as it should be, you may want to pack earplugs to use at night.