Hotel Quality Inn & Suites Matthews (Matthews, USA)

Guests were so impressed by the staff members here that they often took the time to refer to them by their first names when writing reviews. There were many comments about how the hotel's employees made them feel welcome right away and were quick to provide a very high level of service.

Guests thought the hotel's prices were quite kind to the budget. If cost is a pressing concern during an upcoming trip, you may find this hotel offers all or most of the amenities you can't do without, at a price you can easily afford.

In numerous reviews, guests discussed how they make sure to stay at this particular property whenever they are in the area. Furthermore, they usually got reliable service that made them feel like they were coming to a second home when staying here.

Guests often commented about how the roads around the property get very congested with traffic, so it's sometimes hard to reach the hotel. They also mentioned having to make U-turns in order to reach some nearby destinations.

Many guests remarked that the mattresses were far from the most comfortable ones they had ever slept on. Specifically, they said they were made from such a thin material that they could feel the springs poking them after lying down.

Guests complained that the pillows were too small. Furthermore, they said the pillows sunk down so severely after they put their heads on them that they weren't able to get adequate support while sleeping.