Hotel Quality Inn & Suites Airport (Charlotte, USA)

Many guests stayed here because their flight plans fell through, leaving them stranded away from home. In other cases, guests wanted to be close to the airport before early flights. This hotel pleased them because it's close to the airport. There's also a restaurant within walking distance.

This hotel has a free shuttle service and guests greatly appreciated that amenity. They said the transportation was usually timely, and that the employees running it were friendly. If you need a reliable way to get where you're going, trust that the shuttle will get you there.

This is a budget-priced hotel, and that's was another common reason why people chose to stay here rather than somewhere else. The accommodations are definitely not going to be the nicest you've seen, but it also won't cost you too much to get a room.

In addition to hearing sounds from other guests who were being noisy, guests were frequently bothered by trucks from the depot located next door. Also, those vehicle-related noises tended to start very early in the morning, which was often not helpful when guests were trying to sleep.

There were numerous cited problems with the rooms. Some guests said the carpeting and sheets were stained, or that the bathroom had a dirty film on it. Guests also made comments about lights that didn't work or other amenities that needed attention by getting replaced or repaired.

Despite supposedly being placed into non-smoking rooms, guests often mentioned that a heavy smell of smoke hung in the air when they were in their accommodations. This was especially bothersome when guests were highly sensitive to odors.