Hotel Quality Inn Madison West Near University Area (Madison, USA)

Guests have found the location of this motel convenient. Located on the roadside, the property is easy to access and near shops and dining spots, as well as being within a short drive of downtown Madison.

The staff here tend to attract positive feedback. Guests are sometimes of the opinion that the staff are limited to what they can do to resolve problems but concede that they do at least try. Overall, the service is found to be friendly and helpful.

Perhaps one of the most frequently noted positives at this motel is the reasonable cost of a stay here. Low cost rooms are complimented by freebies such as breakfast, Internet access, and parking.

The rooms here have proved consistently disappointing to guests, with many of the opinion that they haven't been updated for a few decades. In addition to the dated appearance, guests complain of poor quality beds and sparse amenities.

Guests have found the breakfast here lacks both choice and quality. On a side note, a fair number of guests refused to even try breakfast as the standard of the rooms had put them off so much.

The lack of maintenance in the rooms continues into the rest of the motel which guests tend to find looks dilapidated and rundown. Guests have mentioned being able to smell marijuana and comment that there are several cars in the car park that appear to have been abandoned. All this has led to a number of guests feeling unsafe here.