Hotel Quality Inn Chapel Hill (Chapel Hill, USA)

Guests of this budget hotel really appreciated the free amenities that made their dollar go a little farther. Complimentary cookies in the lobby, along with free coffee, tea, or hot chocolate was a nice touch observed by many.

Guests traveling with students loved this hotel's location, close to both the University of North Carolina Chapel Hill, and Duke University. Either campus can be reached in under 15 minutes by car. The popular Streets at Southpoint, with over 140 retail stores, is also 15 minutes away from the Quality Inn Chapel Hill.

Guests commented that the seasonal outdoor pool, complete with plenty of sun loungers and umbrellas for shade, was a nice way to spend a sunny afternoon with family and friends.

If you are driving to this hotel on your own, be sure to go over directions before embarking on your journey. Many guests found that this hotel was hidden from main roads, and posed a problem when trying to locate it, even with the using GPS. Luckily, helpful staff were able to guide most guests who had difficulties.

While guests found rooms to be well-cleaned, they did encounter rooms that might have been in need of a facelift, according to some. A main point of disappointment were older air-conditioning units that had seen better days. Rooms also seemed dark to some guests, and were in need of a refresh to bring them back to life.

Great interactions with hotel staff were had by many visiting the Quality Inn Chapel Hill, but several were also left dissatisfied with customer service. Curt front desk staff who were sometimes bothered by, or unresponsive to requests, were a big disappointment for guests of this hotel.