Hotel Punta Palmera Cap Cana by Essenza Retreats (Playa Bavaro, Dominican Republic)

The resort provides a quiet and beautiful beach front location in which to relax. The resort grounds are well maintained, the ocean view is spectacular and the white beach stretch on for miles. The property also has a swimming pool decked with sun loungers and umbrellas.

The villas have been described as spacious, well appointed with comfortable beds and furnished balconies/patios. The kitchenette is fully equipped with a refrigerator, stovetop, microwave and cookware.

The staff have been described as friendly and welcoming, seeking to make your stay as pleasant as possible.

While there are many activities and sites to visit in the local area, the hotel itself is isolated and you'll need a car or taxi to get around. Guests relying on a taxi to venture off the resort grounds commented that the added expense of a taxi service grew to be expensive.

At times the service at the on-site restaurant and Snack Bar was slow as guests waited for a long time before being served. Some guests also commented that at times the menu was limited as they ran out of dishes. Other guests also commented that the food offered was very expensive and for these two reasons, recommended that you try off-site cafes and restaurants.

Housekeeping staff seem to be unreliable in the standard of service provided. Some guests reported that housekeeping did not clean the rooms thoroughly, at times failing to clear up dirty dishes and replace used towels. They also failed to re-stock the room with basic necessities such as toilet paper and dish washing detergent.