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Hotel Puerto Azul (Puerto de la Cruz, Spain)

Hotel Puerto Azul (Puerto de la Cruz, Spain)

About Puerto Azul

Hotel Puerto Azul is a family-friendly hotel near the Tenerife Sea and offers a multilingual staff and 24-hour front desk. All rooms are en suite with either a bathtub or shower. There is a desk and Wi-Fi is complimentary. Daily housekeeping is provided. Hairdryers and ironing facilities are available upon request. Hotel Puerto Azul features a lending library and a common area where guests can read, watch TV, or connect to the complimentary Wi-Fi. Laundry facilities are available for a surcharge. Tour/ticket assistance is also available. A Continental breakfast is served daily for a surcharge and features yoghurt, pastries, jams, and coffee/tea. There is also a beverage area where guests can use a Dolce Gusto coffee machine. Vending machines are also available. The bus station is a five-minute walk from this hotel. Garden Beach and Plaza del Charco are less than a 10-minute walk away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa
  • Parking(Unavailable)
  • Pets
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

trivago Rating Index based on 379  reviews from:
  • Hotels.com(9.2/10)
  • LocationExcellent  (8.7 / 10)
  • RoomsOkay  (6.3 / 10)
  • ServiceVery good  (8.3 / 10)
  • CleanlinessFair  (7.3 / 10)
  • Value for moneyGood  (7.5 / 10)

Positive Reviews


Helpful Staff.

The staff at this hotel provide excellent, customer-oriented service. They are well-trained to give information about the town and its attractions, as well as other areas within easy reach.



This hotel is located in the middle of town, very near the beach, and a great location for the bus station, shops, and access to the centre of town. There are also plenty of restaurants nearby for exploring your culinary pursuits.


Lovely Views.

Guests say the roof terrace is a wonderful spot from which to enjoy the stunning views of the surrounding area.

Negative Reviews


Rooms Feel Cheap.

Rooms at this hotel are on the small side and feature what guests say is cheap, flimsy furniture. Mattresses are thin and there is no fridge, no kettle, and no cleaning on the weekends. These outdated rooms also lack TVs en suite.


Bathrooms Lack Comfort.

This hotel does not provide toiletries in the bathroom facilities. Not only that, but guests say the water often stops while showering.


Noise Issues.

The walls of this hotel are paper thin and you're likely to hear plenty of noise from your neighbours. Rooms near the street are especially prone to the sounds of the streets below. Bring earplugs.

All amenities

Property amenities
  1. Express check-in
  2. Lift
  3. Gym
  4. Terrace
  5. Pets allowed
  6. Non-smoking rooms
  7. PC with internet
  8. 24-hour reception
  9. Snack bar
  10. Sun umbrellas
  11. Deck chairs
  12. Laundry service
  1. Wheelchair accessible
Wellness / Spa
  1. Solarium
  2. Hot tub
Room amenities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Television
  4. Central heating
  5. Air conditioning
  6. Desk
  7. Safe
  8. WiFi
  9. Microwave
  10. Free WiFi (rooms)
  11. Coffee machine
Sports facilities
  1. Bike rental
  2. Golf course
  3. Fitness
  4. Surfing
  5. Hiking trail
  6. Diving
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 13:00
  2. Check out: 12:00


Calle el Lomo 24 , 38400 , Puerto de la Cruz , Spain
Telephone: +34(922)383213 | Fax: +34(922)383213 | 

Frequently Asked Questions about Puerto Azul

  • Is there a pool area at Puerto Azul?

    No, Puerto Azul doesn’t offer pool areas.

  • Are pets allowed at Puerto Azul?

    Yes, Puerto Azul has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Puerto Azul?

    No, Puerto Azul doesn’t provide parking.

  • What time is check-in and check-out at Puerto Azul?

    Check-in at Puerto Azul is available from: . Check-out time is by .

  • Where is Puerto Azul located?

    Puerto Azul is located in Calle el Lomo 24, 38400, Puerto de la Cruz, Spain.