Hotel Plaza Caribe (Cancun, Mexico)

Several guests say that the property is across the street from the bus station, several convenience stores, as well as craft markets, restaurants and banks. Others add that scenic beaches are moments away, and love that the Cancun Underwater Museum, the flooded caves of Sistema Dos Ojos, and Ik Kil, a famous cenote, are easily reachable.

Many guests comment that the on-site children's play area feels secure, is close to the bar and garden, and allows parents to supervise children while enjoying drinks and snacks. Others appreciate that infant beds and childcare services are available on request, and note that the restaurant offers a separate children's menu and family deals.

Several guests mention that deluxe tourist vans and spacious buses are available for hire at the front desk. Others add that the airport shuttle provides a safe and convenient option for large families, and appreciate that the transport services are professional, the vehicles are all air-conditioned, and the staff is flexible about the choice of routes and destinations.

Some guests say that the room furniture and appliances are dated, the beds are uncomfortable, and the walls need a fresh coat of paint. Others add that the rooms do not feature minibars, and dislike that there is a lot of noise from the streets outside.

A handful of guests comment that air conditioning in the lounge is not effective, and note that it is very hot and humid in the hallways. Others add that the ventilation in the fitness centre is poor.

Some guests mention that Wi-Fi signals in the rooms are weak, and note that there is no service near the pool. Others add that the Internet connection is slow.