Hotel Playa Club (Cartagena, Colombia)

Many guests comment that the hotel is located close to the beach, and add that there is a supermarket across the street. Others note that many restaurants and bars are minutes away, and say that a shopping centre and a souvenir market are both easily reachable.

Most guests appreciate the complimentary breakfast and say that there is always plenty to choose from, including hot chocolate, fresh fruit, coffee, and one hot dish from the menu. Others mention that waiters are attentive and add that the breakfast room is large enough to accommodate all guests.

Most guests note that employees can communicate in fluent English and are helpful with printing boarding tickets and arranging transportation to and from the airport. Others comment that the maid service keeps the rooms clean without being intrusive in the mornings.

Several guests report that there is loud music playing in the hotel next door until late every night and say that the hotel management fails to solve this problem. Others mention that soundproofing in rooms is bad and suggest that sensitive sleepers pack a pair of earplugs.

Some guests point out that sometimes there is no hot water available in the bathroom, and state that the water from the shower usually spreads all over the floor. Others comment that there are not enough towels and soaps, and add that a few extra hangers for clothes would be useful.

Several guests note that the Internet in rooms is slow and disconnects often. Others say that Wi-Fi in public areas is also unstable.