Hotel Piersland House (Troon, United Kingdom)

Reviewers mostly liked the staff, describing them as attentive, friendly, helpful, organized and efficient. Piersland House Hotel is popular for dining among locals. Many reviewers said there was good food in generous portions at reasonable prices. Breakfast had plenty of fans who praised the full cooked Scottish and continental options. Whisky connoisseurs liked the choice of about 200 single malts at the bar.

Guests generally thought the rooms were well-appointed and adequately spacious with comfortable beds. Some reviewers described their rooms, especially the most recently refurbished ones, as spotlessly clean. Many thought the building had bags of character with oak-panelled interiors and pretty landscaped gardens.

Those playing the championship links at Royal Troon Golf Course, or those just wanting to savor the ambience, were pleased to be within walking distance of the historic sporting venue. Some visitors using Prestwick Airport also thought the hotel was within striking distance.

In certain areas of the property, some reviewers encountered a weak signal or slow speeds when using the free Wi-Fi.

The quality of the rooms was inconsistent with some reviewers reportedly finding mold in bathrooms, stained carpets and chipped furniture. The cottage rooms were criticized by some visitors who thought they were a bit unloved, albeit more spacious. Other guests considered their room to be too small or cold in winter. Light sleepers were occasionally disturbed by noise from extractor fans and vents in certain rooms.

Some reviewers thought the restaurant was understaffed during busy spells, causing service to slow down. Some guests whose stays clashed with events and weddings at the hotel claimed they were occasionally made to feel like an afterthought.