Hotel Peninsula Nelson Bay Motel And Serviced Apartments (Port Stephens, Australia)

Many guests appreciate that the staff is friendly and efficient during check-ins, and add that they go out of their way to welcome guests into their rooms. Others like that the staff is courteous and accommodating to requests like fresh towels and room transfers.

Several guests like that the rooms are clean with plenty of space to move around, and add that the rooms are well-equipped for an extended stay. Others love that the beds are large and soft, and comment that the curtains are dark, making it more comfortable to sleep in.

Guests appreciate that the hotel is close to many area attractions, like the Marina and the Lighthouse, as well as dolphin and whale watching locations. Others love that the property is within walking distance of the beach, shops and restaurants

Some guests find that the Wi-Fi signal is either weak or non-existent inside the rooms, and add that the signal gets stronger inside the main building near the front desk. Others note that the signal near the reception also disappears when the front desk ends their shift.

A handful of guests comment that the hotel appears dated with stained carpets and old furnishings, like the sofa bed, and add that these should be replaced. Others find that the walls and ceilings are dirty and suggest that the walls need a fresh coat of paint.

A few guests comment that the hotel is well-equipped but facilities like the spa and pool area need an update, as well as regular cleaning and maintenance. Others note that a lift will be a nice addition to the hotel.