Hotel Pechanga Resort & Casino (Temecula, USA)

The hotel offers a wide range of entertainment and services to suit all guests. Alongside the casino, on-site golf course and shopping facilities, guests can enjoy live music, singing, dancing and comedy acts which perform during the day and evening. There are a great number of restaurants and bar available some of which are open for 24-hours a day at your convenience. Guests can also make use of the 24-hour fitness facilities and 24-hour business center. For deeper relaxation, guests enjoyed spa services including massages and beauty treatments.

The rooms are well appointed and decorated in a modern style with elegant furnishings. You can expect the rooms to be spacious and clean with comfortable beds and soundproofing which adds to a quite environment and good nights' sleep. Many rooms feature views overlooking the mountains.

The staff have been described as friendly, professional and helpful. Several guests were also surprised and happy to report that they were upgraded to a higher quality room even though they had not requested this.

The hotel provides designated smoking areas and some guests complained that the atmosphere inside the hotel was too smoky.

Some guests felt that the accommodation was overpriced for the quality and range of in-room amenities offered, while other guests found the dining options to be expensive.

Despite the many positive customer service reviews, other guests reported experiencing poor customer service. Some guests complained that the service staff were unfriendly while others seemed to be unknowledgeable about the services and amenities offered at the resort.