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Hotel Palestine (Makkah, Saudi Arabia)


Hotel Palestine (Makkah, Saudi Arabia)

About Palestine

Palestine is a four-star hotel featuring a 24-hour front desk, a business centre and a safe-deposit box at the front desk. The hotel is just five kilometres away from the Great Mosque of Mecca. Each of the 565 air conditioned rooms contains a refrigerator, minibar, in-room safe, free infant beds and a LCD TV with access to a cable TV service. Guests will be pleased to find that daily housekeeping is provided and a hairdryer is available in the private bathrooms. Palestine offers guests concierge services, ticket and tour assistance, a laundry service and lift access. Designated smoking areas are provided throughout the premises and members of staff are fluent in Arabic and English. Twenty-four hour room service is available and guests can enjoy local Saudi cuisine at the restaurant and snack bar. The hotel is five kilometres from the Well of Zamzam and a kilometre from King Fahad Gate.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

  • LocationFair  (7.2 / 10)
  • RoomsFair  (7.2 / 10)
  • ServiceFair  (7.2 / 10)
  • CleanlinessFair  (7.2 / 10)
  • Value for moneyGood  (7.6 / 10)

Positive Reviews


Great location at the centre of attractions sites

The hotel is conveniently located and therefore close to many amenities such as restaurants, supermarkets and various public means of transportation. Points of interest such as Mt. Arafat and Mena City are only a short distance away.


Elegantly designed and spacious rooms

All the rooms in the hotel are of fine quality. They are large, modern, well-equipped with tasteful furniture as well as amazing Arabian décor. Guests can enjoy the comfy and well-appointed beds that have enough pillows provided.


Wonderful breakfast served at the hotel

Most guests enjoyed the well prepared and presented buffet breakfast. The food was tasty and in plenty. Even those on special diets felt well catered for. The breakfast area is also large enough to house a huge number of people.

Negative Reviews


Employees are rude and unhelpful at times

A number of guests thought that some of the hotel's reception members were very uncooperative. Their unwillingness to help can put a damper on many guests' stay at the hotel. Most of those affected complained about unmet requests and rude replies.


Wi-Fi unavailable in some of the rooms

A good number of guests were disappointed by the absence of Wi-Fi connectivity in some areas. Only at the lobby you could get a good connection. This was rather frustrating to some as they couldn't access it in the comfort of their rooms.


Rooms hot in spite of AC being on

A few guests have complained about the air conditioning. Some thought the unit was malfunctioning and not working as expected. Others were very disgruntled with the temperature controls, especially during the periods when the weather became intolerably hot.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Lift
  6. Conference rooms
  7. Non-smoking rooms
  8. PC with internet
  9. Restaurant
  10. 24-hour reception
  11. Snack bar
  12. WiFi in public areas
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Air conditioning
  5. Desk
  6. Safe
  7. WiFi
  8. Fridge
  9. Free WiFi (rooms)
Food and beverage
  1. Halal food
  1. Accessible bathroom

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 14:00


Ibraheem Alkhaleel Street , 21955 , Makkah , Saudi Arabia
Telephone: +966(2)5307777 | Fax: +966(2)5404225

Frequently Asked Questions about Palestine

  • Is there a pool area at Palestine?

    No, Palestine doesn’t offer pool areas.

  • Are pets allowed at Palestine?

    No, Palestine doesn’t allow pets.

  • Is parking available at Palestine?

    No, Palestine doesn’t provide parking.

  • What time is check-in and check-out at Palestine?

    Check-in at Palestine is available from: . Check-out time is by .

  • Where is Palestine located?

    Palestine is located in Ibraheem Alkhaleel Street, 21955, Makkah, Saudi Arabia.

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