Attentive staff.
Multilingual staff offer friendly, attentive customer service, and go out of their way to ensure you enjoy your stay. Reassuringly, management are also quick to solve any issues that arise.
The five-star Old Palace Resort is situated on the waterfront, with access to 12km of white sand beaches along the Red Sea. Rooms are spacious, with either a private balcony or terrace, views across the garden, pool or beach, air conditioning, minibar, satellite TV and tea and coffee making facilities. The Old Palace Resort hosts a spa, health club and hairdresser; with a gym, pool, Jacuzzi and sauna, a watersports centre offering everything from snorkelling to scuba diving, a nightclub and kids club. Alkasr Restaurant offers buffet-style dining and interactive cooking stations, La Cucine serves Italian cuisine, The Gazebo offers a more intimate dining experience, and there are three bars, and the Shisha Corner; serving snacks and, of course, Shisha. Jeep and quad bike safaris can be taken into the desert, submarine tours in the Red Sea and, when your trip is over, Hurghada Airport is 18km away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Multilingual staff offer friendly, attentive customer service, and go out of their way to ensure you enjoy your stay. Reassuringly, management are also quick to solve any issues that arise.
Previous guests have only good things to say about the hotel's location; with miles of white sand and crystal-clear sea on the doorstep. Many of the rooms and the majority of the common areas offer breathtaking views and the pool area, gardens and beach, itself, are immaculately well-kept.
Rooms are spacious, light and well-designed, with comfortable beds and good air conditioning. Most importantly, standards of cleanliness throughout the hotel are very high.
For some guests, the décor in the rooms doesn't quite match up to the five-star standards of the rest of the hotel and could benefit from some modernisation to bring it up to par.
If you like to get out and about and explore your immediate area while on a break away, this may not be the place for you. There is little in the vicinity and downtown Hurghada is some distance away. The resort does offer plenty of activities, however, and staff would be happy to help you arrange tours etc. if you so wish.
Several guests have commented on the lack of variety at both lunch and dinner. While food is well-cooked, a little imagination on the menu would go a long way and, unfortunately, there are few in the way of alternative dining options nearby.
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