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Hotel Oaks Port Douglas Resort (Port Douglas, Australia)

Hotel Oaks Port Douglas Resort (Port Douglas, Australia)

About Oaks Port Douglas Resort

The Oaks Resort Port Douglas is a resort that sits right on Mirage Country Club, a short walk from the ocean and an easy drive to the Rainforest Habitat Wildlife Sanctuary. This property has 170 rooms, each of which comes with a private balcony, a flat screen television, a minibar, designer furnishings, a private bathroom, and premium toiletries. One and two bedroom villas with a kitchen, dining table, and lounge are also available. Amenities at this property include an outdoor lagoon-style pool, an outdoor cinema, two tennis courts, free bike rentals, and a full fitness centre. The property offers free parking, concierge services, free Wi-Fi, and a 24-hour reception desk, as well. There is an on-site bar called Estilo and a restaurant called Bazaar at the Oaks Resort Port Douglas resort. Sea Temple and Swish Restaurant and Bar are also close. This property is two kilometres from Four Mile Beach, 2.2 kilometres from Palmer Sea Reef golf course, and 37.2 kilometres from Mowbray National Park.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

  • LocationVery good  8.2 / 10
  • RoomsVery good  8.1 / 10
  • ServiceVery good  8.3 / 10

Positive Reviews

positive:

Good on-site facilities

Many guests have liked the on-site facilities at this property. The hotel has a pool, a cinema area, and an overall holiday-type atmosphere, which guests really enjoyed. This made guests feel like they were truly on holiday, rather than just staying at a hotel.

positive:

Comfortable beds

Numerous guests have reported that the beds at this property are extremely comfortable. These guests have compared the mattresses to sleeping on a cloud. The quality of the mattresses at this property helped guests to sleep very well during their stays.

positive:

Nice, large rooms

Past guests have loved the rooms at this hotel, as they are large and well-equipped. Guests liked having a kitchenette, in particular, as this made it possible for them to cook their own meals while staying there.


Negative Reviews

negative:

Poor customer service

Guests have complained that the customer service staff isn't the best at this hotel. Numerous staff members were unable to answer seemingly simple questions and guests have found that the pool staff isn't very attentive either.

negative:

Inconsistent housekeeping

There have been complaints about the housekeeping at this hotel. Guests have said that the housekeeping staff would arrive late in the day on many days, so guests had already returned to their rooms by the time the staff showed up. There have also been cases where housekeeping hasn't cleaned the rooms at all.

negative:

No lifts

This property doesn't have elevators and guests didn't appreciate having to carry their luggage up multiple floors when arriving. Guests feel as though adding a lift to the property should be a priority.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Hot tub
  4. Hydrotherapy
Property amenities
  1. Café
  2. Arcade/Video games
  3. Entrance hall/lobby
  4. Express check-in
For children
  1. Childcare
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Dishwasher
  3. Openable windows
  4. Television
Sports facilities
  1. Badminton
  2. Pool table
  3. Bike rental
  4. Golf course
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 11:00

Contact

87-109 Port Douglas Road , 4877 , Port Douglas , Australia
Telephone: +61 740998900 | Fax: +61 740998901 | 

Frequently Asked Questions about Oaks Port Douglas Resort

  • Is there a pool area at Oaks Port Douglas Resort?

    Yes, Oaks Port Douglas Resort offers 2 pool areas.

  • Are pets allowed at Oaks Port Douglas Resort?

    No, Oaks Port Douglas Resort doesn’t allow pets.

  • Is parking available at Oaks Port Douglas Resort?

    Yes, Oaks Port Douglas Resort provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Oaks Port Douglas Resort?

    Check-in at Oaks Port Douglas Resort is available from: . Check-out time is by .

  • Where is Oaks Port Douglas Resort located?

    Oaks Port Douglas Resort is located in 87-109 Port Douglas Road, 4877, Port Douglas, Australia.