Hotel Novotel Lombok Resort and Villas is a four-star hotel featuring a full-service spa, three outdoor swimming pools and a garden. The hotel is a 20-minute drive from Lombok International Airport. Room amenities include a private shower-only bathroom, air-conditioning, a flatscreen satellite TV, a minibar, in-room safe and a coffee/tea maker. 24-hour room service is available. Hotel Novotel Lombok Resort and Villas has direct beach access and fitness facilities. The staff members are fluent in Indonesian and English. Guests can enjoy free self-parking, concierge services, laundry services, scuba diving, volleyball, kayaking and snorkeling onsite. Spice Market is a beachfront restaurant whose specialty is regional cuisine and serves breakfast, lunch and dinner. Vue Restaurant specializes in seafood and serves dinner only. Drinks and light fare are available at the two onsite bars. The hotel is two miles away from Pantai Seger and 32 miles from Mayura Temple and Park.
The members of staff are very warm and friendly. The fact that majority of the employees are fluent in a number of languages was very encouraging for international guests as they felt their needs were easier to communicate and quickly met. They are very knowledgeable of the area and quick to offer suggestions on attractions to visit that they think might be of interest.
The beachfront hotel is close to very many restaurants, pubs and shops. The beach is just a short walk away and the Villa private beach onsite is guests' favourite. The hotel offers good value for money as everything you need is within a reasonable distance.
The rooms are quite clean and well kept. Guestrooms are very spacious and the furniture and decor unifies with the overall theme of the hotel. The mattresses are lavishly comfortable and an adequate number of pillows are provided.
A number of guests felt that the restaurant and bar were too expensive. Considering the relatively average quality of the food and the limited variety of dishes and drinks offered, they were of the view that they were being ripped off.
A number of guests have complained about the Wi-Fi connection provided by the hotel. The signal was weak and at times missing in some rooms. The speed was also moderately slow and was only convenient for light web browsing.
The air conditioning unit in a few of the rooms appears to be faulty as they did not perform according to how they were set, for instance warm air being felt during a low temperature setting. A few guests have complained about the complexity of the units and the difficulty in properly adjusting them according to one's needs.
Yes, Novotel Lombok Resort & Villas offers 2 pool areas.
No, Novotel Lombok Resort & Villas doesn’t allow pets.
Yes, Novotel Lombok Resort & Villas provides Parking, Accessible parking for guests.
Check-in at Novotel Lombok Resort & Villas is available from: . Check-out time is by .
Novotel Lombok Resort & Villas is located in Pantai Putri Nyale - Pujut Lombok Tengah, 83111, Kuta, Indonesia.
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