Hotel Novotel Lille Centre Grand Place (Lille, France)

Guests appreciated that this hotel features such a central location. Even if you are not familiar with the area, you'll probably still appreciate how easy it is to get around and see what the area has to offer.

Although this hotel has a location that's in the heart of it all, that doesn't mean you have to expect a lot of noise when you're trying to sleep. Guests generally found that the rooms are very well soundproofed, meaning they could enjoy pleasant slumbers and relaxation time.

Expect the staff to be very welcoming and well informed. They are also very eager to please. Most of the staff speak good English, and even the employees who don't usually still do their best to provide help as needed. No matter what you require during a stay, the staff do what they can to accommodate.

Even though there's a choice of pillows on the beds at this property, guests frequently said that the offered options were too firm. In some cases, that fault made it difficult to sleep, but usually didn't make guests regret staying here.

Some guests were dismayed that these rooms don't have very much storage space in terms of either closet bars or drawers. Often, that meant guests had to keep most items in their suitcases, which was sometimes inconvenient during long-term stays.

If you're not aware of this fact in advance, you may find it frustrating that the hotel doesn't have its own parking facilities. Although there are public options very close to the property, some guests complained that the cost of parking there was too expensive.