Set in a neighbourhood with many restaurants, the Novotel - Brussels Centre Tour Noire is near public transit and appreciated for its modern accommodations. Rooms feature complimentary Wi-Fi access and flat-screen TVs. The air conditioned facilities also have work desks, hair dryers and tea and coffee making equipment. The Novotel - Brussels Centre Tour Noire is a non-smoking property that welcomes pets. Guests can use the fitness centre or cool off in the indoor pool. The property also has an Internet corner and numerous meeting rooms. Guests can explore the offerings of the breakfast buffet or get later meals and refreshing drinks at the Bar & Brasserie Foodsquare. Walking distance from the Grand Place public square and Belgian Centre for Comic Strip Art, the hotel is also close to the Viage Casino.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Novotel-Brussels Centre Tour Noire is a great hotel for families. Children are well taken care of and given toys to play with, including gaming consoles. The rooms are clean with plenty of space and room for a family of four or five. The pool and steam room are a very welcome added bonus.
The hotel is located in the heart of Sainte-Catherine and surrounded by plenty of bars and restaurants. De Brouckère Metro Station is just 197 meters from the hotel while Central Station is a 10-minute walk away. Brussels Midi is just 10-minute away by cab.
Most guests have been pleased by the wide variety of hot and cold breakfast dishes, as well as the international cuisine served at the Foodsquare brasserie. The good food is enhanced by the great customer service provided by the ever-friendly staff at the hotel.
A number of guests have reported that while they enjoyed Novotel-Brussels Centre Tour Noire's indoor jet-stream pool, it was on the smaller side and not deep enough for a comfortable swim. Others felt that the polystyrene landscaping around the pool looked rather tacky.
While the hotel provides free Wi-Fi in the rooms and public spaces, some guests have reported that the Wi-Fi signal in their rooms was weak. Other said the same thing about the TV signal in their rooms.
Some guests have reported that while the customer service level in the hotel is generally good, the front desk reception is not quite as good due to slow service which can result in delays during check-ins.
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