Hotel Nelson Towers Motel & Apartments (Port Stephens, Australia)

By far and away the best positive about this hotel is its location, with guests saying that the property is very conveniently located. You will be just across the road from the marina where there are shops, restaurants and plenty of activities. Guests say they within walking distance of everything they want and do not need the use of a car.

Guests like that they have free parking and that their vehicles are very safe and secure, as the car park is underground and locked up.

Guests report that from some rooms at this hotel, and certainly from the rooftop terrace area where there is also a swimming pool, there are great views across the bay. This helps make the stay of guests that bit more memorable.

The property may be looking quite tired in places. Guests say that rooms have worn carpets, cracked tiles in the bathrooms, and that they would benefit from a fresh coat of paint. The furniture around the pool was thought to be in need of replacing.

While all of the rooms have some outdoor space, in some this is quite enclosed with no view. This was disappointing for some guests so if it is high priority for you, you need to specifically book a room advertising a bay view.

Although some guests said their rooms were clean, others thought that the overall standard of cleaning could be improved upon. Guests reported issues such as dirty curtains and carpets, baths having a dirty ring around and plates and cutlery not being spotless.