Hotel Negril Beach Resort & Spa (Negril, Jamaica)

With crystal-clear, warm waters, this is paradise for divers. Highly-professional instructors give you individualised and expert assistance, ensuring your safety and enjoyment at all times. Two oxygen tanks per-day allow you to engage with abundant marine life and explore the wrecks of a tug boat and a plane.

Sincere service staff, friendly front-of-house personnel and energised entertainment staff all collaborate to make you feel part of the family. Well-versed in the art of Jamaican hospitality, there is seemingly nothing this large and well-drilled team won't do to make you and your loved ones entirely comfortable.

Couples in search of a romantic retreat, look no further. Luxurious rooms and bathrooms will delight, while patio pools are blissfully private. With nature walks and a host of activities for two, including kayaking, massage and private beach-front dining by candlelight, this is the perfect place for lovers.

While reviewers appreciate that the resort hosts large celebrations, they bemoan the lack of planning in locating these loud events intrusively close near to private lodgings. The constant rattle of service carts annoys some guests, while the din of traffic from a nearby road disappoints others.

Some guests feel snubbed in favour of more ‘exclusive' clientele. With packages of varying price, those choosing less-costly options notice a big difference in the standards of service shown; from being ignored in bars and restaurants, to being turned away from seating areas apparently reserved for higher-paying patrons.

While the overwhelming majority of guests enjoy a memorable and trouble-free stay, occasional oversights have sullied the experience for some. Unstocked fridges, broken AC units, fused lights, missing TV remotes, lukewarm showers and cigarette smells are among the short list of isolated grievances reported.