Hotel Motel 6-Monterey, Ca (Monterey, USA)

Guests were overwhelmingly positive about this motel's location because it was conveniently close to downtown Monterey for attractions, while Pacific Ocean beaches were about one mile away. Motorists like being beside the Cabrillo Highway for easy access to the beautiful Big Sur coast to the south. The area surrounding the motel was often popular with reviewers; many liked the wide choice of restaurants to suit all tastes and budgets.

Visitors appreciated the refurbishment which has seen rooms redecorated and wood-effect floors fitted. As a result, some reviewers said their rooms were spotlessly clean. In the main, guests felt the rooms were well-cleaned and comfortable enough for a shorter stay. There was further praise for the pleasant outdoor pool and perks like the pet-friendly policy and free parking. Given the property's usually competitive rates, many guests said it was good value for money.

The customer service won praise from many reviewers, who often described personnel as accommodating, friendly and attentive. Check-in was reportedly quick.

Reviewers were disappointed that Wi-Fi wasn't free at this motel. Even though the charge for access was nominal, some guests who paid up were further disappointed by occasionally sluggish network speeds.

Light sleepers pointed the finger of blame at thin walls for making noise from adjacent rooms audible at times. There were also reports of nuisance smells such as lingering tobacco odors in some parts of the property.

Critics sometimes claimed there were bathrooms and floors which could have been more thoroughly cleaned. Others suggested there was work for the maintenance team to do to address occasionally weak water pressure in some rooms.