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Hotel Moat House (Stafford, United Kingdom)

Hotel Moat House (Stafford, United Kingdom)

About Moat House

The Moat House is a family run four star hotel with a history going back hundreds of years, where guests receive a warm and attentive welcome. There is a choice from 41 well appointed non-smoking bedrooms, most of which are air conditioned and all of which offer private bathrooms with hair dryer, complimentary Wi-Fi Internet connectivity, direct dial telephone and tea/coffee making facilities. The Moat House is a non-smoking establishment throughout and is able to offer romantic short breaks in this relaxing environment; it also has the facilities to provide ideal conference and banqueting venues for up to 200 delegates or guests. Breakfast is served in the elegant Orangery Restaurant which also provides an ideal location for diners to enjoy the freshly prepared gourmet offerings together with wines from the quality list. The National Memorial Aboretum, Alrewas, is about half an hour's drive away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

9.2
trivago Rating Index® based on 1380  reviews from:
  • Hotels.com(9.2/10),
  • LocationExcellent  8.9 / 10
  • RoomsVery good  8.4 / 10
  • ServiceVery good  8.3 / 10

Positive Reviews

positive:

Quality and Variety.

The Moat House receives unstinting praise from its clients for the quality and variety of the food served both in the Orangery Restaurant and the Bar. The breakfast is also well appreciated with guests commenting that all the hot food is replenished frequently.

positive:

Clean and Comfortable.

The hotel's guest rooms are spacious, clean and comfortable. An added bonus is the availability of free parking for guests. The hotel grounds were found to be beautifully maintained, and the view from the Orangery Restaurant adds to the enjoyment of the meals.

positive:

Professional.

The staff are found to be well motivated, courteous and professional, and the hotel's tranquil location, despite the proximity of the M6 Motorway, is extremely attractive, making it a great place for a wedding or business event.


Negative Reviews

negative:

Missing Items.

There was no Wi-Fi available in the room, but more seriously there was a complete lack of hot water in the shower.

negative:

Improperly Dressed.

A guest was disappointed and surprised that the dress code in the restaurant was not adhered to, and not happy that electronic cigarettes were allowed, especially in the restaurant. Another guest found that the bed was acceptable but not the most comfortable they had experienced.

negative:

Slow at Breakfast.

The breakfast service was found to be rather slow. However, in summary the Moat House is an establishment that has a loyal and satisfied clientèle who appreciate the quality of the food, and above all the dedication and professionalism of the staff. It is not a cheap option, but many guests comment that it offers value for money.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Lift
  3. Parking
  4. Terrace
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
Food and beverage
  1. Diabetic food

Contact

Acton Trussell, Lower Penkridge Road , ST17 0RJ , Stafford , United Kingdom
Telephone: +44(1785)712217 | Fax: +44(1785)715344 | 

Frequently Asked Questions about Moat House