Hotel Milky Bay Resort (Koh Phangan, Thailand)

Of course it had to be Milky Bay's location right on the beach that guests most appreciated. Most were on the island to laze on the beach and attend the Full Moon Party, so they were certainly very happy that at least one of their targets was right out front.

Guests simply couldn't stop raving about the food served at the restaurant. The resort describes it as Thai-Italian fusion cuisine, and if guest comments are anything to go on, the foodie world should take note. A new star fusion cuisine may have been born.

The staff at Milky Way were said to live and breathe the national motto of “a land with a thousand smiles”. Guests found the staff incredibly friendly, and more than willing to assist them in any reasonable way.

While guests were grateful for the free Wi-Fi around the reception area, they maintained that there was no access at all in the bungalows. This had the benefit of getting them out and about, but they would nevertheless have liked the convenience of in-room Wi-Fi.

While mattress hardness preferences are notoriously a matter of personal taste, and there are always at least a couple of guests who find any given hotel's mattresses uncomfortable, there were more than one or two complaints for Milky Bay. Guests couldn't perhaps put in words what it was about them, but many considered the beds to be quite uncomfortable.

While guests loved the pool itself, saying it was clean and well maintained, quite a few reported that many of the sun loungers were broken, and most uncomfortable to use.