Hotel Milà Apartments (Barcelona, Spain)

While perhaps not an area tourists typically stay in, and a short distance from the centre, guests really seemed to like the Gracia district. They said it had an interesting streetlife, and all the cafes, bars and other amenities they needed.

Whatever other small issues they may have had with the apartments, the guests certainly did not feel that they were too small. On the contrary, many expressed their astonishment at the large size, saying that they were more than big enough for their whole group.

While there were one or two contrary opinions, the overwhelming majority of guests found the apartments very well equipped. They seemed to want for nothing, and could quite comfortably whip up a meal with what was available in the kitchen.

It seems that a large number of guests had trouble during check-in. It is conducted at another property some distance away, and the procedure often seemed to confuse and frustrate all concerned.

This was perhaps the most common complaint. Many guests found their apartments incredibly loud. The street noise was said to be particularly bad, and there was also talk of a nearby club that stayed open until late.

An extraordinary number of guests reported having problems using their card keys. While it was bad enough not being able to get in, the fact that the problem could only be dealt with in another property entirely was a major source of irritation.