Hotel MGM Grand Detroit (Detroit, USA)

Most guests were pleased with their rooms, often describing them as clean, well-appointed and spacious. There was plenty of praise for the premium beds, which many visitors thought were comfortable and offered a good night's sleep. The bathrooms were reportedly spacious and to most reviewers' liking.

With a wide choice of cuisine to suit all tastes and budgets served across five signature and casual restaurants, most diners found something to tickle their taste buds. When it came to customer service, reviewers were largely positive, commenting that staff were friendly, helpful and attentive.

Reviewers generally enjoyed their stay at this resort hotel in downtown Detroit. Not only did it have everything from dining to entertainment all under one roof, but it was also easy to reach from the highway and located within the city center for shopping and dining options.

There was a smoke-free area in the gaming floor, but non-smokers were often critical of the sometimes smoky environment within the casino.

Some critics doubted whether their stays represented decent value for money compared to other luxury resort hotels they had experienced. Charges for in-room extras like fridges and microwaves bothered some visitors. A few gamblers who thought there could have been more guest perks as is not uncommon in other resort hotels with casinos.

A few reviewers claimed they encountered sub-optimal cleaning standards in the rooms. Others noted that housekeeping sometimes missed things like towels. Often such issues were quickly rectified with a quick call to reception.