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Hotel Mainstay Suites Louisville Jeffersontown (Louisville, USA)

Hotel Mainstay Suites Louisville Jeffersontown (Louisville, USA)

About Mainstay Suites Louisville Jeffersontown

Featuring pet-friendly facilities, this Louisville hotel boasts Southern hospitality at its best. With brailed elevators and a smoke-free environment, guests can also benefit from free on-site parking. Each room at Hawthorn Suites by Wyndham Louisville Jeffersontown Hotel includes the convenience of a fully-equipped kitchen and work area in every room, cable TV and a dishwasher. A laundry, front desk safe and free parking are a few of the amenities available to guests. Those looking for a work-out can make use of the fitness center, or relax with some tea in the lobby. A free buffet breakfast is served each morning. Fast food outlets like Subway and Burger King are in the vicinity, or for Japanese delights try the nearby Ichiban Samurai restaurant. For the shopping enthusiast, Mall St. Matthews is 7.3 miles from Hawthorn Suites by Wyndham Louisville Jeffersontown Hotel, IceLand Sports and Beckley Creek Park are just more than a five-mile drive.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

8.0
trivago Rating Index® based on 2025  reviews from:
  • Hotels.com(8.0/10)
  • LocationExcellent  8.8 / 10
  • RoomsGood  7.9 / 10
  • ServiceVery good  8.4 / 10

Positive Reviews

positive:

Good Location

A number of people commented in their reviews about how easy the hotel was to find and that it was very easy to drive to it.  The hotel is also very well situated in Louisville according to guests who mentioned that there were good restaurants and shopping close by.

positive:

Polite Staff

The staff rated really well in reviews with many guests leaving comments which singled out the reception staff for their polite and friendly attitudes towards their guests. Check-in was a breeze and for some set the tone for an excellent stay.

positive:

Tasty Breakfast

The full cooked hot breakfast got rave reviews from guests. Many were in awe of the delicious selection of food on offer such as bacon, eggs and sausages. Of course the waffles were a hit with the kids with many also commenting on the excellent quality.


Negative Reviews

negative:

Lack of Sound-Proofing

A common experience of guests who stayed here was the ability to hear every movement and conversation in the next room. Many guests recounted their experience of being able to hear the TV and the shower due to the paper-thin walls and suggested that better sound-proofing would make for a better stay.

negative:

Awful Beds

A common theme from reviews about the beds at the property were that they were simply awful. Some guests thought they were too hard, some thought they sagged in the middle and some commented that they needed immediately replacing to ensure that guests could get a good night's sleep.

negative:

Smelly Rooms

Years of cigarette smells seemed to have worked their way into the soft furnishings and the character of this hotel. Many guests reported smelling foul odors during their stay, some singling out cigarettes as the culprit - which they then complained about in the reviews they left for the hotel.


All amenities

Property amenities
  1. Business centre
  2. Arcade/Video games
  3. Entrance hall/lobby
  4. Express check-in
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Television
  2. Central heating
  3. Electric kettle
  4. Air conditioning
Hotel characteristics
  1. LGBTQ+ friendly

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

11762 Commonwealth Drive , 40299 , Louisville , USA
Telephone: +1 5022610085 | Fax: +1 5022667538 | 

Frequently Asked Questions about Mainstay Suites Louisville Jeffersontown

  • Is there a pool area at Mainstay Suites Louisville Jeffersontown?

    No, Mainstay Suites Louisville Jeffersontown doesn’t offer pool areas.

  • Are pets allowed at Mainstay Suites Louisville Jeffersontown?

    Yes, Mainstay Suites Louisville Jeffersontown has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Mainstay Suites Louisville Jeffersontown?

    Yes, Mainstay Suites Louisville Jeffersontown provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Mainstay Suites Louisville Jeffersontown?

    Check-in at Mainstay Suites Louisville Jeffersontown is available from: . Check-out time is by .

  • Where is Mainstay Suites Louisville Jeffersontown located?

    Mainstay Suites Louisville Jeffersontown is located in 11762 Commonwealth Drive, 40299, Louisville, USA.