Hotel La Quinta Park Suites & Spa (Santa Úrsula, Spain)

The food served at this hotel is fresh and delicious with an endless variety of options to choose from including vegetarian options. Guests also reported that the service is fast and friendly.

The guest rooms at La Quinta & Park Suites are quite large with lots of storage areas and room to move about. Guests also reported that there is no shortage of amenities, the decor is modern and tasteful, the beds are comfortable and the bathrooms are luxurious and spotlessly clean.

Guests reported that this hotel is in a perfect location that is relaxing and quiet but also in a central location in between two cities. The area around the hotel feels isolated but many attractions are located nearby and the views are amazing.

The guest rooms at La Quinta & Park Suites feature dated decor and furnishings, uncomfortable beds and they tend to get cold and damp at night. Guests also reported that the Wi-Fi doesn't work, there is a musty smell in the bathrooms, the towels are stained, furniture and linens are damaged, there is a lack of natural light coming in the rooms and there is mould on the walls.

Guests reported that the food served at breakfast is of low-quality and poorly-prepared with stale bread and a small selection of items that are not fresh. Also reported was long waits to be seated and served.

The staff at this hotel seem overworked and this shows in their demeanour towards guests because they are unfriendly, uninterested in guests' needs and unapologetic when things go wrong. Guests reported that it is hard to reach anyone at the front desk and issues go unresolved for long periods of time.