Hotel La Quinta Inn & Suites Fort Worth - Lake Worth (Fort Worth, USA)

While guests did seem to have one or two problems with their rooms, cleanliness wasn't one of them. Guest after guest mentioned that their room was very clean on check-in and tended to remain in top shape during the course of their stay.

Only breakfast is available at the hotel, so guests were happy to report that there were a decent range of restaurants, usually part of a chain, within a very short driving distance.

While not mentioned very often, a couple of guests did say that they appreciated that the entire hotel was non-smoking. They felt this made it a lot less likely that they would be stuck in a room that smelled of tobacco smoke, and in fact no complaints to this effect could be found.

While this La Quinta, unlike many others, does offer hot food items like sausages and eggs in its breakfast line-up, it seems something was a little “off” with their preparation. Several guests mentioned that the items offered were poorly prepared and that they'd rather go out and have breakfast elsewhere.

An extraordinary number of guests reported that an amenity in their room simply wasn't functioning. Often it was the cable box, resulting in nothing to watch on the sleek flat screen TV, but other items were also said to be prone to breaking down.

While it was by no means a general complaint, several guests mentioned that they encountered staff with a very bad attitude at reception, especially at night. They wondered why a particular person was in a customer service position in the first place.