Jaz Aquamarine is a 5-star beachfront resort located in Hurghada that features 20 pools, a private beach area, seven restaurants, a water park, and full spa. Non-smoking guest rooms feature furnished balconies, luxury bedding, television with satellite channels, minibar (chargeable), coffee and tea facilities, complimentary water, and climate control. A plethora of amenities are offered at the hotel and include a 24-hour front desk, tour desk, tennis court, sauna, fitness centre, games room, live entertainment, and a kid's club. Free Wi-Fi and parking are also available. A shuttle/limousine service is available for guests at a fee with prior reservation. Nino's Restaurant features Italian cuisine, Makai Tukai features Asian dishes, and the Four Corners Restaurant offers a breakfast and dinner buffet. Topaz is also a buffet restaurant and features international cuisine while Sofra restaurant offers Middle Eastern dishes. Jaz Aquamarine is located close to New Marina, Hurghada Mosque, Hurghada Marine Museum and Aquarium, El Gouna Beach and Safaga Dock.
Guests reported that it was impossible to be bored around this hotel as there's so much to do for all ages. There's a number of swimming pools that vary in style and size, water activities are numerous, there's never a shortage of sun beds and the entertainment team is funny and interactive.
There's a number of choices when it comes to restaurants and bars at Jaz Aquamarine and each offers something different. Guests reported that there's many different types of foods to choose from, everything is well-prepared and served by friendly staff, everything is fresh and food is served all day.
Guests reported that staff members are friendly and always willing to help out with anything guests need. Nothing is too much for them and they genuinely seem to enjoy their jobs. Also reported was poolside staff who ensure guests have drinks, reception staff who are quick to solve issues and staff who are proactive in making sure guests are equipped with all the information they need.
The food served at Jaz Aquamarine is bland and poorly-prepared with undercooked and overcooked items, greasy meals that taste like they've been sitting under the lights for some time, mushy vegetables and hot items served cold. Also reported was a lack of choice and slow service.
The rooms at Jaz Aquamarine are dated and unkempt. Guests reported that the Wi-Fi doesn't work, some light switches are broken, there's a lack of hot water, furnishings are old and worn, there's mould in the bathrooms and the paint is peeling off some of the walls.
Guests reported that some staff members are unfriendly and don't seem to care about guests' needs. It also takes a long time to get checked in, staff don't serve guests unless they are tipped first, issues go unresolved for long periods, some staff aren't knowledgeable about the hotel and there's a lack of organization.
Yes, Jaz Aquamarine offers 2 pool areas.
No, Jaz Aquamarine doesn’t allow pets.
Yes, Jaz Aquamarine provides Parking, Accessible parking for guests.
Check-in at Jaz Aquamarine is available from: . Check-out time is by .
Jaz Aquamarine is located in Magawish District, South Sahl Hashish Road, , Hurghada, Egypt.
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