Situated in a convenient location for both the motorway and Mecca’s main points of interest, the Jawhra White Palace Hotel offers guests modern air conditioned accommodation. The décor gives the rooms a bold and evocative feel. They are well furnished and feature en-suite bathrooms, air conditioning, minibars, satellite TV’s, hairdryers, telephones and in-room safes. Reception is open 24 hours and can assist with tours, transfers, laundry and luggage storage. Free Wi-Fi is available throughout the property, and there is ample free parking as well. It seems there are no dining facilities at the hotel, but reception will be able to offer suggestions on the best spots to get something to eat. The King Fahd Gate is just 1.4 miles from Jawhra, while the Great Mosque is about a mile away on foot. King Abdulazziz Airport in Jeddah is approximately 60 miles to the west.
To be honest, most of the comments on the Jawhra White Palace Hotel were pretty negative. The odd positive comment was made here and there though. One thing a couple of guests did like was that Wi-Fi was available everywhere in the hotel, including their room.
While there was substantial confusion about the location of the property, with some saying online maps gave the incorrect location, it was mentioned that the hotel was close to the Grand Mosque and other Haj locations.
There was some indication that this hotel may have been quite a bit cheaper than other options available.
There were no positive comments about the cleanliness to be found. On the contrary, a very large number of guests complained that there rooms were not at all clean when they checked in, and didn't seem to improve much during there stay. Some even talk of preferring to sleep on the floor at the mosque to returning to their room.
While marketing materials speak about free parking, on arrival guests found no such parking. It is a little unclear, but they say that either there is no parking available, or a fee is charged.
The general feeling of guests was that the marketing materials do not accurately describe and illustrate what is actually available. One of the ways that the marketing was said to be inaccurate was that the rooms they were assigned to were substantially smaller than the rooms in photos online. Naturally they were unhappy about this.
No, Jawhra White Palace doesn’t offer pool areas.
Yes, Jawhra White Palace has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
No, Jawhra White Palace doesn’t provide parking.
Check-in at Jawhra White Palace is available from: . Check-out time is by .
Jawhra White Palace is located in Al Masfala Street-Ibrahim Al Khalil, 21955, Makkah, Saudi Arabia.
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