Hotel Ibis Moscow Centre Bakhrushina (Moscow, Russia)

Guests were very pleased with the quality of their beds, and how well rested they felt after sleeping on them. The higher-than-expected bed quality was especially welcomed by guests who were tired from travelling to the hotel or full days of seeing the surrounding sights.

Guests had positive things to say about how they were treated by staff members. They reported that the staff were very eager to help and treated them with a high level of professionalism. Furthermore, guests said the staff often spoke English well, which was a definite plus for those who weren't fluent in another language.

Guests praised the tranquil and residential setting of this property, but also appreciated how easy it was to use public transit when staying here. They thought the location was one of the best things about staying here, because it was easy to get around, but not too bustling.

Negative feedback was expressed because this hotel dos not offer room service. Besides that, guests said they wished the property would have at least offered a minibar or coffee maker so they could make or enjoy refreshments in their room, but both these amenities are nonexistent.

Guests thought the rooms would have been much more appealing if they were larger. They often felt cramped, especially when staying in the property for more than a few days.

Reports from guests indicated that the climate controls are set up in such a way that guests cannot operate them from the rooms, and they are centralised. This frequently meant that guests felt too hot and thought the rooms were stuffy.