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Hotel ibis Carcassonne Centre - La Cité (Carcassonne, France)

Hotel ibis Carcassonne Centre - La Cité (Carcassonne, France)

About ibis Carcassonne Centre - La Cité

The ibis Carcassonne Centre is a three-star hotel that offers guests a very centralised location that's also refreshingly quiet. Furthermore, the staff at this property are very attentive. There are 48 rooms at the ibis Carcassonne Centre. They all include TVs and work desks, plus private bathrooms. Free Wi-Fi is also available. If desired, guests can rent irons and hair dryers from the reception desk. Guests can bring their pets for a fee. Private parking is also available for an additional charge. The hotel serves a buffet-style breakfast each morning that guests can enjoy if they choose to pay the flat rate. Furthermore, off-site dining options are accessible within walking distance, and staff can give advice about which ones are worth visiting. This property is a 15-minute walk from the Cité de Carcassonne, a UNESCO World Heritage Site. Additionally, guests can reach the tourist information office via a five-minute stroll.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 1721  reviews from:
  • Hotels.com(8.0/10)
  • LocationVery good  (8.3 / 10)
  • RoomsOkay  (6.2 / 10)
  • ServiceVery good  (8.0 / 10)
  • CleanlinessVery good  (8.0 / 10)
  • Value for moneyOkay  (6.9 / 10)

Positive Reviews


The Location is Very Central

Guests liked that this property is within walking distance to the Old Town district, but also near newer buildings such as shopping centres. They reported that the hotel is also well located to transit links and a produce market.


Pleasant Attitudes From Staff

Guest reviews reflected the opinion that the staff members at this hotel were conscientious and seemed to genuinely care about doing their jobs well. Many guests gave feedback about specific unexpected difficulties they experienced and said staff remained cheerful even when trying to solve those issues.


The Breakfast Offers a Lot of Choices

Guests were impressed by the breakfast served here. It's presented in a buffet style, and guests said that based on the amount of selection, they thought the rate they paid was a very good deal, and that the breakfast helped them get set for the days ahead.

Negative Reviews


Very Small Accommodations

Guests repeatedly griped about how small the rooms were. They reported it was almost impossible to move their luggage while in the room because the area was so tiny. Some guests even said that larger individuals may have trouble moving around in the bathroom.


Not Enough Amenities Provided

There were many complaints that this hotel does not give enough amenities in their rooms. They cited kettles, toiletries, hand towels and safes as among the things they missed and would have liked to have had during their trips.


Below Standard for the Brand

In instances where guests had stayed at other properties under this brand name, they commented that this property falls far short of the condition of those hotels. Some specified their issues, saying the premises were very dated and that the rooms weren't always thoroughly cleaned.

All amenities

Property amenities
  1. Entrance hall/lobby
  2. Lift
  3. Parking
  4. Pets allowed
  5. Hotel bar
  6. Snack bar
  7. WiFi in public areas
  8. Shoe cleaning
  9. Free WiFi (public areas)
  10. Free WiFi
  11. Breakfast
  12. Regular disinfection
For children
  1. Cot
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Air conditioning
  9. Pay-TV
  10. Radio
  11. Satellite TV
  12. Desk

Arrival / Departure

  1. Check in: 13:00
  2. Check out: 12:00


5, Square Gambetta , 11000 , Carcassonne , France
Telephone: +33(4)68723737 | Fax: +33(4)68253839 | 

Frequently Asked Questions about ibis Carcassonne Centre - La Cité

  • Is there a pool area at ibis Carcassonne Centre - La Cité?

    No, ibis Carcassonne Centre - La Cité doesn’t offer pool areas.

  • Are pets allowed at ibis Carcassonne Centre - La Cité?

    Yes, ibis Carcassonne Centre - La Cité has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at ibis Carcassonne Centre - La Cité?

    Yes, ibis Carcassonne Centre - La Cité provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at ibis Carcassonne Centre - La Cité?

    Check-in at ibis Carcassonne Centre - La Cité is available from: . Check-out time is by .

  • Where is ibis Carcassonne Centre - La Cité located?

    ibis Carcassonne Centre - La Cité is located in 5, Square Gambetta, 11000, Carcassonne, France.