Hotel Hyatt Place Chicago/Downtown-The Loop (Chicago, USA)

The most overwhelming memory of those who stay here is of the remarkable treatment received at the hands of five-star staff. Scores of personnel are singled out for high praise from patrons who feel the levels of hospitality here are amongst the highest in the world.

Set in the heart of downtown within effortless walking distance of most of the city's major attractions, this hotels prime placement keeps patrons returning time after time. Tourists love stepping out into the heart of the action, while business travellers appreciate the proximity to offices and transport links.

Families travelling with young ones are always pleasantly surprised to step into such spacious accommodations. Considerately-designed areas including a huge bathroom afford everyone their own piece of privacy, while a couch that converts into a comfortable sofa bed allows everyone to get a good night's rest.

A notable number of guests have been disappointed by breakfast. While the food and drink purveyed is generally of a high standard, the breakfast room itself is not designed for the sheer number of guests it tries to accommodate at times, meaning a chaotic morning meal for some.

Guests hoping for a peaceful swim have been disappointed by the small pool. Those that take the plunge might have their serenity shattered by splashing children. Parents hoping to find a place for their little ones to play might have their plans foiled by adults partying poolside.

Consistent criticisms of this hotel and/or its staff are extremely hard to come by. From time to time, a guest feels let down by an incidence of hit-and-miss housekeeping, a noisy neighbour or the price of the parking—but such occurrences are not in keeping with the excellence attained in general.