Hotel Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX (San Antonio, USA)

Guests love that the hotel is about a five-minute walk from the River Walk. It is also convenient to Alamo, Majestic Theater, Tower of the Americas, and the Henry B. Gonzalez Convention Center.

Many guests enjoy the "home away from home" feeling of the suites, which feature cheerful, modern decor and a practical design, including a well equipped kitchen and furniture on wheels that is easily moved to suit any guest's needs for working or relaxing. Guests often report a great night's sleep in a comfortable bed with very soft linens.

The front desk, valet, and housekeeping staff have received many positive reviews for their polite, efficient, and professional customer service. The complimentary breakfast is also a hit with guests looking for a quick bite before a full day of meetings or sight-seeing.

Several guests found the charge for valet parking a bit pricey, and were disappointed that self parking was not offered as an alternative. However, there are a few less expensive public garages in the neighborhood.

Most guests find something to like at the complimentary breakfast. However, a few guests have found the atmosphere a bit too crowded or chaotic, and several wonder if moving the waffle maker to a more 'out of the way' spot might ease the issue.

Several non-smokers have been disappointed by cigarette odor in the hallways or other common areas, as the hotel still offers smoking rooms. Others have been put off by the presence of pets, or had housekeeping oversights to report.