Hotel Home2 Suites by Hilton Baltimore Downtown (Baltimore, USA)

Guests rave about the hotel's location just outside the Inner Harbor, noting that the area's many restaurants, shops, and museums are within comfortable walking distance through a quiet neighborhood. Mount Vernon, the National Aquarium, Orioles Park, Fells Point, and Little Italy are also within an easy walk.

Many guests enjoy the "home away from home" feeling of the suites, which feature practical design touches such as a privacy curtain separating the sleeping and living areas in the studio apartments, and furniture on wheels that is easily moved to suit any guest's needs for working or relaxing. The soundproof windows, heavy blackout curtains, and comfortable beds ensure a good night's rest for most guests. The full-sized refrigerators are a big plus for families, as is the complimentary breakfast.

The front desk and valet staff receive rave reviews for their friendly and professional customer service. Guests often remark that they are greeted warmly by every member of staff they meet, from housekeeping to management, and that they quickly feel welcome and valued as customers.

Guests frequently comment on the price of valet parking, but few seem to feel it is out of line for downtown Baltimore. Those with mobility challenges warn their fellow travelers that the hotel is located on a fairly steep hill.

Though most guests seem to be pleased with the overall quality of the breakfast buffet items, some would like to see greater variety in the hot items, condiments, or toppings for the waffles.

Though the majority of guests find their rooms clean and fresh, an unlucky minority have reported cigarette odor in their rooms or else room for improvement in housekeeping.