Hotel Holiday Lodge Yakima (Yakima, USA)

Guests reported that the front desk employees do their best to solve issues and make stays as pleasant as possible. This attitude made them feel that the service offered was one of the highlights of staying here.

This hotel was often chosen by guests who just wanted a place to sleep for the night and weren't too concerned with amenities. They were generally pleased by the reasonable rates because the prices allowed them to rest without spending a lot of money.

Guests said this is a hotel located in midtown, and that they were able to get downtown efficiently. Furthermore, guests mentioned that there are several restaurants around the hotel, and that the property is also not far from the interstate.

Guests frequently complained that it seemed the housekeepers were rarely doing their job here. They reported problems like dirty carpets, moldy shower curtains, hairs in the bathrooms and beds, and bad smells. These shortcomings caused many to believe that cleanliness definitely isn't a priority here.

Guests said that although the hotel had reportedly been remodeled, the work that was completed must have been quite minimal. They gave feedback to say that many things in the rooms were very worn, and some items were broken.

Guests often had difficulty getting their televisions to work correctly. The issues ranged from extremely poor reception quality, to only being able to get a couple of channels. There were also negative comments about not even being able to make the televisions turn on, even though they were plugged in.