Hotel Holiday Inn Waterloo Seneca Falls (Waterloo, USA)

Guests have been very pleased with the level of customer service and staff friendliness experienced at this hotel. Guests have reviewed that staff go out of their way to show guests around and help where ever they could.

With four different types of meeting rooms and a fully equipped business center offering high-speed internet access, copying and printing services as just a few of its features, this hotel caters very well for business orientated guests. Many reviews have recommended this hotel for those needing to host a professional meeting or simply to get work done while traveling.

This hotel is situated ideally close to an array of fantastic restaurants so guests can, in addition to dining on-site, find a restaurant nearby that suits their taste buds. Many popular places of interest are also situated nearby such as Muranda Cheese Company, It's a Wonderful Life Museum and a range other attractions visited by guests staying at this hotel.

There have been complaints made by guests that this hotel is in need of an update and a slight bit of modernization. Decor is old and rooms, as described in reviews, look 'tired'.

The Holiday Inn Waterloo Seneca Falls boasts that it is 100% smoke-free. However, reviews suggest otherwise as some guests have complained that the smell of smoke permeated rooms. This is not by fault of the hotel management but more can be done by management to stop other guests from smoking as this disturbs neighboring guests.

The rooms at this hotel do feature an air-conditioner to add comfort to guests' experience. This comfort, however, was not always the case as the noise emanating from the air-conditioner was loud and did not promote a good night sleep.