Hotel Holiday Inn Ipswich - Orwell (Ipswich, United Kingdom)

Guests often comment that the reception team is warm and welcoming, and that "nothing is too much trouble" for them. Minor housekeeping issues are addressed promptly and cheerfully. Checking in and out is a simple, efficient process.

Guests frequently comment that the menu offers good value for the reasonable price, and describe the wait staff as attentive and friendly. There is plenty of free parking, and guests also appreciate being able to use the expansive David Lloyd complex at n

Several guests describe the hotel as a bit old-fashioned but in a charming way, and find their rooms to be spacious, homey, and spotlessly clean. The beds are very comfortable, and guests also appreciate that the rooms are well stocked with fluffy towels,

Guests who prefer a more modern hotel are generally disappointed in the Holiday Inn Orwell, describing the traditional decor as "tired" and the sprawling two-storey layout as "maze-like". A few guests also had some housekeeping oversights to report, with

A few guests had trouble with the temperature in their rooms, and found that the windows would only open a few inches. Others were disappointed to find that previous guests had been smoking in the rooms, or had done so directly outside and left ample evid

Guests widely feel that Wi-Fi should be included in the room rate, and were very reluctant to pay extra for the service. Several guests who did choose to pay for the Wi-Fi found it to be too slow or unreliable for their purposes.